Book An Appointment
Important Info:
- Water damage, delamination, flooring jobs are not being accepted at this time. Feel free to sign up for our waitlist below to be the first to know when intake begins.
- If you are looking at getting your unit re-sealed please get in touch with our services advisor before booking to discuss your units resealing needs and schedule an appointment at a convenient time.
- At this time we do not offer any repairs for non-RV units or appliances. This includes, but is not limited to: cargo trailers, food trucks, utility trailers, non-RV propane appliances, etc.
- At EDMONTON RV we offer installation services for a third-party parts provided by customers. However, it’s important to note: 1. We do not assume responsibility for the quality or functionality of third-party parts. 2. We do not provide warranty for these parts and any issues must be addressed directly with the manufacturer. 3. While we strive to install parts according to industry standards, compatibility and proper functioning are not guaranteed. 4. Customers acknowledge and accept all risks associated with the installation and use of third-party parts.
- At this time we do not process paperwork for extended warranties. If you are using an extended warranty, you will be responsible for paying your shop bill and submitting documentation to your insurer. We are unable to provide exceptions for this policy.
- A deposit will be required to book your appointment. Please carefully read the deposit information applicable to the appointment type you are booking – this information will be displayed at the bottom of the booking form before entering payment details.
- By leaving your unit or appliance with Edmonton RV, you agree to be bound by our Service Conditions, a copy of which will be provided to you on drop off and is also available below.
We do not offer same day service, please be advised you will need to leave your RV with us. Timelines from drop off to repair completion/pickup average 7-10 business days depending on current shop workload and parts availability. If you require your service completed before a certain date, please contact us before booking or we may not be able to accommodate your request.
SHOP RATES
Regular Shop Rate: $179/hr
Shop Rate for Diesel Class A Motorhomes: $185/hr
Hourly estimate fees apply for all estimates. Please contact us for more information if required.
- EXTENDED WARRANTY: Customer is responsible for paying their bill at the time of pickup and seeking reimbursrment from the extended warranty company. Edmonton RV will not submit the paperwork on your behalf for your claim
- A $75 deposit is required to book an appointment. This will be applied to your final invoice upon pickup. If the appointment is cancelled/rescheduled with less than 24 hours notice from the date/time of the appointment, you will not receive a refund.
- Visa and Mastercard payments are subject to a 1.89% surcharge. Paying by Interac Debit, Cash, or Interac e-transfer does not have any surcharge.
Booking:
Use this calendar to book a drop off appointment for service on your RV!
You will receive an email confirmation with more details after you book your appointment.
If you need to change or cancel your appointment, you can do so by calling/texting us at (780) 900 2434 or following the link in your confirmation email.
Enter your information and press submit to join our waiting list. We will only use this email for the purposes of contacting you when your requested service becomes available.
